The Problem
8 million missed NHS appointments every year.
That's £1.2 billion in lost clinical capacity. Every empty outpatient slot costs the NHS approximately £160 in wasted consultant time, idle equipment, and delayed care.
Existing solutions remind patients. But reminders only solve forgetfulness. The real barriers are logistical — traffic delays, parking anxiety, navigating unfamiliar hospital campuses, and not knowing when to leave home.
How It Works
From front door to consulting room.
Soaring Turtle guides each patient through their entire journey and gives your outpatient team a live operational picture.
Patient gets a journey guide
A personalised “Time to Leave” alert based on real-time traffic, transport mode, and appointment time. Turn-by-turn navigation, live parking availability, and on-campus wayfinding — all the way to the consulting room door.
Staff see who is coming
An air-traffic-control style dashboard shows every patient's live ETA, journey status, and risk level. Staff can see delays forming 45 minutes before the appointment — not 5 minutes after the patient fails to arrive.
Empty slots get filled
When a patient is flagged as likely to miss their slot, the system can offer it to a nearby standby patient automatically. Wasted capacity becomes recovered capacity — with zero manual phone calls.
The Difference
Reminders tell patients to attend. We get them there.
Every existing NHS DNA reduction tool focuses on the same thing — reminding and rebooking. No product addresses the physical journey: when to leave, which route to take, where to park, how to find the clinic.
SMS reminders, rebooking links, digital check-in — solved by existing platforms.
Real-time journey tracking, traffic-adjusted ETAs, parking rerouting, campus wayfinding, queue visibility — nobody else does this.
Soaring Turtle works alongside existing patient engagement platforms like DrDoctor and Netcall — not instead of them. They remind. We deliver.
Built for the NHS
Designed for clinical trust, not just clinical trials.
Zero Patient Health Information
Tokenised architecture keeps patient identity inside Trust systems. Our logistics layer sees anonymous journey tokens, not clinical records.
DTAC Ready
Built to meet the Digital Technology Assessment Criteria across all five areas: clinical safety, data protection, technical security, interoperability, and accessibility.
12p Per Journey
Each guided patient journey costs approximately 12p. Each protected outpatient slot is worth £160 to the Trust. The economics speak for themselves.
Works With What You Have
Integrates with existing PAS systems, patient engagement platforms, and the NHS App ecosystem. No rip-and-replace required.
Soaring Turtle is designed to complement existing NHS digital infrastructure — including DrDoctor, Netcall, and the NHS App — not compete with it.
Who It's For
From the clinic floor to the board room.
Outpatient Managers & Clinic Coordinators
See your afternoon clinic taking shape in real-time. Know which patients are on their way, who is running late, and which slots you can recover — before 10 AM.
Chief Operating Officers
Recover capacity worth millions annually. A Trust with 200,000 outpatient appointments and an 8% DNA rate wastes £2.6M per year in empty slots. Even a 20% reduction in DNAs recovers over £500K.
Chief Information Officers
Zero-PHI tokenised architecture. DTAC-aligned. Designed for PAS integration. Built to coexist with the NHS App and Federated Data Platform — not to create another silo.
Clinical Directors
Patients arrive calmer, better informed, and on time. Clinics run closer to schedule. Missed chronic care appointments — the ones that lead to £2,000+ emergency admissions — are prevented, not just rebooked.
Be first to see it in action.
We're preparing our first NHS pilot. Register for early access to see the platform, explore the prototype, and help shape the future of outpatient logistics.